Refund Policy

Refund & Cancellation Policy

Guidelines for cancellations and refunds for classes and events

Welcome to anol.in. This Refund & Cancellation Policy outlines the rules and guidelines for requesting refunds for online and offline classes, workshops, and other events conducted by Shri Anol Chatterjee.

1. Online/Offline Music Classes

We are committed to providing the highest quality of musical education. However, if you are unable to continue, the following rules apply:

  • Fee Structure: Admission or monthly tuition fees paid for music classes are generally non-refundable.
  • Cancellations: If a student wishes to discontinue their classes, they must provide notice before the start of the next billing cycle. No refunds will be provided for mid-month cancellations.

2. Rescheduling & Missed Classes

We understand that unavoidable circumstances may occur:

  • If a class is cancelled by the instructor, it will be rescheduled or adjusted in the following month's fee.
  • If a student misses a scheduled class without prior notice, no refund or compensatory class will be provided.

3. Workshops and Special Events

For special workshops or masterclasses:

  • Cancellations made 7 days or more in advance of the event date will receive a 100% refund (minus transaction charges, if any).
  • Cancellations made within 7 days of the event are non-refundable.

4. Digital Products

Due to the nature of digital products, any purchase of pre-recorded courses, sheet music, or audio tracks is strictly non-refundable once the download or access link is delivered.

5. Processing Refunds

Approved refunds will be processed and credited back to the original method of payment within 7-10 business days. It may take some time before the refund is officially posted by your bank or credit card company.

6. Contact Us

If you have any questions regarding your transaction, please contact us at:

Email: music@anol.in
Phone: +91-9073719767 / +91-9830649749 (WhatsApp)
Address: Prodip Apartment, 91/1, Bansdroni Government Colony, Kolkata - 700070, W.B., India

Last Updated: April 2026